Answer:Viva Terra is proud to produce, manufacture and sell home decors that are eco-friendly. They call their products the “green home décor.” Materials used are from recycled glass as well as reclaimed wood that designed to be patterned from the natural world.Some of their best products are:
Answer:Customers can return the products within 30 days after the initial purchase. Refunds are given when then order is incorrectly shipped or contains manufacturing defects. However, some products are deemed inappropriate to return:
Customers should be able to contact Viva Terra at 800-233-6011 for cancellation requests. Allow one billing cycle for a credit card refund to take effect.
Answer:Viva Terra offers free shipping for orders amounting to over $100. Below is the standard shipping fee:
Most orders are shipped only within 48 hours. The products usually arrive within 3-7 business days. Currently, Viva Terra only ship within USA and its territories. However, express shipping is not yet available in AK, HI, Guam, Puerto Rico, and the Virgin Islands. Shipping costs do not include any additional charges like freight and white glove surcharges, express shipping and the likes.
Viva Terra offers express shipping. For 3-day shipment, a customer needs to add $14.95. For overnight delivery, a customer needs to add $22.95.
Answer:If the customer is not completely satisfied with the product, he has an option to return the purchased product within 30 days of the receipt of the product (7 days for live plants). The company then will exchange the product or refund the cost of the product.
Answer:It is located at Viva Terra 605 Crossroads Parkway Bolingbrook, IL 60440.
Answer:The site offers live chat from Mondays thru Fridays 9:00 AM – 9:00 PM EDT. You can also reach Viva Terra at toll-free no. 1-800-233-6011 every day from 8:00 AM – 12 midnight EDT.
Answer:Viva Terra offers furniture items and home decors and customers need only to browse the catalogs. There is no need for introductory videos. If customers have any questions, they can simply call Viva Terra and a customer representative is available to answer his inquiry thru live chat.
Answer:Viva Terra offers sale items. Its home page displays a SALE tab wherein customers can freely check the items on sale. Each category has explicit sale items of up to 60% off from the original price. Customers can also choose from price range products on sale like: